PRIVACY POLICY:
Effective Date: 1 Jan 2025
At Glow Beauty Center (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with Federal Law No. 2 of 2019 on Data Protection and other applicable UAE laws.
- Information We Collect
We may collect the following types of information when you use our website, book appointments, or visit our salon:
1.1 Personal Information:
- Full Name
- Contact Details (Phone Number, Email Address)
- Billing and Payment Information
- Appointment and Service Details
1.2 Technical Information:
- IP Address
- Device Information
- Browsing Data on Our Website (via cookies and analytics tools)
1.3 Sensitive Information:
- Medical Conditions or Allergies (if disclosed during booking or consultation)
- How We Use Your Information
Your data is collected to enhance your experience and provide high-quality services. Specifically, we use your information for:
- Appointment Management: Scheduling, confirmations, and reminders.
- Customer Communication: Updates, promotions, and service-related notifications.
- Payment Processing: Secure billing and transactions.
- Service Improvement: Analyzing trends and customer feedback.
- Legal Compliance: Meeting regulatory and legal obligations under UAE law.
We will never sell, rent, or share your personal information with third parties without your consent, except when required by law or for payment processing.
- Data Security
We take all necessary measures to protect your data from unauthorized access, disclosure, or loss, including:
- Secure servers and encrypted communication.
- Restricted access to personal data to authorized staff only.
- Regular audits and system security updates.
- Data Retention
- Personal data will be retained only for as long as necessary to fulfill the purposes stated above or as required by UAE law.
- Payment records and financial information will be retained for a minimum of 5 years, in compliance with financial regulations.
- Your Rights
Under UAE data protection laws, you have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your data (unless required by law to retain it).
- Withdraw consent for data processing.
To exercise these rights, please contact us via the details provided below.
- Cookies and Tracking Technologies
- Our website uses cookies to improve functionality, personalize your experience, and track analytics.
- You can adjust your cookie preferences in your browser settings.
- Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
- Data Sharing with Authorities
We may disclose personal data if required by:
- Legal Authorities under UAE law.
- Regulatory Bodies for audits or investigations.
- Privacy Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated Effective Date.
- Contact Us
For questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:
Glow Beauty Center
Email: INFO@GLOWBEAUTYCENTER.AE
Phone: 0566196050
Address: VILLAGIO HOTEL – AL – MOHAMMED BIN ALI AL RUMAITHI ST – AL NAHYAN – ABU DHABI
By using our website, booking appointments, or visiting our salon, you acknowledge and agree to this Privacy Policy.
Glow Beauty Center – You are beautiful. Never Forget It